Customer behaviour Archives -

by Cornelia on July 8, 2013

How to get your prospects to take action

Do you ever wish that your prospects were a little more... obedient? That they took the action …

by Cornelia on June 17, 2013

What action would you like your readers to take when they look at your website? Do you want …

by Cornelia on September 26, 2012

Why you shouldn't ask prospects to 'subscribe' to your newsletter Eh? That sounds crazy, right? …

by Cornelia on September 10, 2012

One of the questions I get asked a lot by clients is, “how can I get more email newsletter sign ups …

by Cornelia on August 20, 2012

Last time we looked at how Decisive Dan and Tentative Tom behave differently online. Tentative Tom …

by Cornelia on July 30, 2012

Have you noticed how some folks like to take the motorway (or highway, or freeway, or Autobahn, or …

by Cornelia on March 10, 2012

When prospects visit your website, they will decide within 7 short seconds whether they want to …

by Cornelia on November 19, 2011

You’re working on your website, and you’re umming and ahhing about what to put on your Contact Us …

by Cornelia on November 19, 2011

Imagine you’re looking for something online. You find a promising link on Google and click through …

by Cornelia on November 19, 2011

Imagine that you're visiting a dog obedience class. And you tell one of the well-trained pooches, …

by Cornelia on November 9, 2011

Have you ever looked up a company and: There's no map on their website, nor opening times. Anyway, …